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loravonquethi

Corporate Financial Excellence

Privacy Policy

Last Updated: March 15, 2025

At loravonquethi, we understand that your privacy matters. This comprehensive policy explains how we collect, use, protect, and manage your personal information in accordance with Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs). We're committed to transparency about our data practices and ensuring you have control over your personal information.

Information We Collect

We collect various types of information to provide and improve our corporate culture finance platform services. This includes information you provide directly, information we collect automatically, and information from third-party sources.

Personal Information You Provide

  • Contact details including full name, email address, phone number, and postal address
  • Professional information such as job title, company name, industry sector, and work experience
  • Financial information relevant to our services, including income ranges and investment preferences
  • Account credentials and security information for platform access
  • Communication preferences and marketing consent settings
  • Feedback, survey responses, and customer service interactions

Automatically Collected Information

When you interact with our platform, we automatically collect technical information including IP addresses, browser types, device identifiers, operating system details, and usage patterns. This helps us understand how our services are used and identify areas for improvement.

How We Use Your Information

Your information serves multiple purposes within our organization, all aimed at delivering exceptional service and maintaining the security of our platform.

Purpose Legal Basis Data Types Used
Service delivery and platform access Contract performance Contact details, account information
Customer support and assistance Legitimate interest Communication history, technical data
Security monitoring and fraud prevention Legal obligation Usage patterns, device information
Marketing communications Consent Contact details, preferences

Data Sharing and Disclosure

We maintain strict controls over how your information is shared. loravonquethi does not sell personal information to third parties for commercial purposes.

Authorized Service Providers

We work with carefully selected service providers who assist with platform operations, payment processing, data analytics, and customer support. These partners are bound by confidentiality agreements and are only permitted to use your information for specified purposes.

Legal Requirements

Information may be disclosed when required by Australian law, court orders, or regulatory authorities. This includes compliance with Australian Securities and Investments Commission (ASIC) requirements and anti-money laundering obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006.

International Transfers: Some of our service providers operate outside Australia. When transferring your information internationally, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or binding corporate rules that meet Australian privacy standards.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. These rights are designed to give you control over how your information is used.

Access Rights

Request copies of the personal information we hold about you, including details about how it's been used and shared.

Correction Rights

Request corrections to inaccurate or incomplete personal information in our records.

Deletion Rights

Request deletion of your personal information when it's no longer needed for business purposes.

Objection Rights

Object to certain types of processing, including direct marketing communications.

To exercise these rights, contact our Privacy Officer using the details provided below. We'll respond to your request within 30 days and may require identity verification to protect your information.

Data Security and Protection

Protecting your information is fundamental to our operations. We implement comprehensive security measures designed to safeguard against unauthorized access, disclosure, alteration, or destruction.

Technical Safeguards

  • End-to-end encryption for data transmission and storage
  • Multi-factor authentication for account access
  • Regular security audits and vulnerability assessments
  • Secure data centers with physical access controls
  • Employee training on data protection and privacy practices

Incident Response

In the unlikely event of a data breach, we have established procedures to contain the incident, assess the impact, and notify affected individuals and relevant authorities as required by Australian law. Our incident response team is available 24/7 to address security concerns.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

Retention Periods

Account information and transaction records are typically retained for seven years after account closure to meet Australian taxation and financial reporting requirements. Marketing preferences and communication logs are retained for three years unless you opt out earlier. Technical logs and security monitoring data are automatically deleted after 12 months.

When retention periods expire, we securely delete or anonymize your information using industry-standard data destruction methods.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and deliver personalized content.

Types of Cookies

Essential cookies ensure basic website functionality and cannot be disabled. Performance cookies help us understand how visitors interact with our site. Functional cookies remember your preferences and settings. Marketing cookies track your activity across websites for advertising purposes.

You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors without parental consent. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

Policy Updates

We regularly review and update this privacy policy to reflect changes in our practices, technology, and legal requirements. Material changes will be communicated through email notifications and prominent website notices at least 30 days before taking effect.

We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when changes were last made.

Contact Our Privacy Team

For privacy-related questions, concerns, or to exercise your rights:

Privacy Officer
loravonquethi
203 Spring St, Toowoomba QLD 4350, Australia
Phone: +61403224910
Email: privacy@loravonquethi.com

You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have not handled your personal information appropriately.